Marketing Content LabSpain · Home

For businesses all over Spain

I show you where your business loses customers. Then I fix it

I analyse your business. I pose as one of your customers and show you where you’re losing time and customers.

For garages, clinics, shops, builders, restaurants and trades.

Check-up sheet
Car repair shopA made-up business, so you can see what it looks like
40out of 100
  • 4.8 rating on GoogleCustomers leave happy.
  • The website works well on phones
  • Customers can book onlineOnly by phone, during opening hours.
  • The owner replies to reviews
  • Replies in under 1 hourSee the real test below.

Real test · WhatsApp sent at 19:10Reply: 14 h 30 min later

Every point is checked by hand and has a source. Anything I can’t check, I ask you on the video call.

The problem

You do good work. But customers slip away without you noticing.

  1. Someone sends you a WhatsApp, you reply hours later, and they’ve already called someone else.
  2. People find you on Google and see old opening hours or a number nobody answers.
  3. Your evenings go on paperwork, invoices and answering the same questions again and again.
  4. Your customers are happy, but they don’t leave reviews because nobody asks them.

How it works

Three steps. All you do is message me.

I start for free: I pose as a customer of your business and show you what I found. If you like it, we go on to the full check-up.

  1. Step 1

    You tell me what business you have

    One WhatsApp with your business name and your town. That’s all: you don’t need to prepare anything.

    You · 1 minute
  2. Step 2

    I act as a mystery customer

    I check your Google listing, your website and your social media. Then, one day that week and without warning, I message or call you like any customer and time how long you take to reply. I don’t book anything or waste your time.

    I do it · free
  3. Step 3

    I get back in touch and show you what I found

    I show you what you do well and where customers slip away. In plain words, no jargon.

    For you · free

What I check

The 4 parts of your business where customers and hours get lost

I always start with what you already do well. Then what can be better, with examples of how.

Marketing

Can people find you?

  • An up-to-date Google listing with photos, hours and news.
  • A link to ask for a review after every job.
  • Knowing where each customer comes from.

Sales and WhatsApp

Do you reply in time?

  • One single number with WhatsApp Business.
  • An automatic reply with hours, rough prices and a booking link.
  • Online booking, without waiting for someone to pick up the phone.

Service

Do you deliver what you promise?

  • A WhatsApp reminder the day before, to confirm or change the appointment.
  • A message a few days later to ask how it went.
  • A reminder when the next service is due.

Admin

How much time goes on paperwork?

  • One calendar you can see on your phone.
  • Quotes and invoices that make themselves.
  • Fewer hours answering the same questions.

The plan

In 3 weeks, everything working

First, whatever loses you the most customers. You feel each week working before the next one starts. These are examples: your plan comes from your check-up.

  1. Urgent

    Week 1
    • WhatsApp Business with an automatic reply.
    • The same phone, hours and services on Google and your website.
    • A link to ask for reviews.

    Anyone who messages you gets an answer straight away, at any time.

  2. Improve

    Week 2
    • Online booking on your website and Google.
    • Automatic appointment reminders.
    • Knowing what brings you customers.

    Fewer empty slots and fewer calls about the same things.

  3. Grow

    Week 3
    • A simple system to post every week on Google and social media.
    • Reminders that bring customers back.
    • Automatic invoices and paperwork.

    More repeat customers and more time for your actual work.

Testimonials

Don’t take my word for it. Hear it from someone I’ve worked with.

The owner of La Farruca Gastrobar talks about what changed in her business with social media, reviews and Google. Press play.

Mine is going much, much better than I expected.

La Farruca Gastrobar
Testimonial recorded in February 2026. In Spanish, with Spanish subtitles.

Prices

Clear prices, no surprises

The customer test is free, and so is showing you what I find. If you want to go deeper, the check-up comes next. Everything else only if you like what you see.

  • Start here

    Check-up

    €350

    • I review in depth what customers see today: Google, website and social media.
    • A 30-minute video call to go through the check-up together and fill in what I couldn’t see.
    • We work out the hours and money being lost, with your numbers.
    • A 3-phase plan, in order of urgency.
    • If I don’t show you how to win back at least half the hours you lose on repeated tasks, I give you your €350 back.
    Get my check-up
  • I do it

    Set-up

    From€1,200

    • I put your check-up plan into action in 3 weeks.
    • WhatsApp Business with an automatic reply.
    • Matching details on Google and your website.
    • Automatic review requests after every job.
    • Reminders and messages for your customers.
    Ask me
  • Your team runs it

    Training

    €2,900

    • I teach you and your team to use the tools.
    • How to use AI day to day: replies, quotes and paperwork.
    • With your own business and real cases, no theory.
    • So you don’t depend on anyone.
    Ask me

What exactly does the set-up include? It depends on your check-up. I’ll give it to you in writing before we start, with a fixed price.

My rules

How I work

  • Nothing made up

    If I haven’t checked it, it doesn’t go in. If something is missing, I ask you.

  • Good news first

    If you do something well, I tell you and it counts in your favour.

  • No jargon

    Everything explained the way you’d explain it to a friend.

  • No wasted time

    The customer test is real, but I don’t book anything or take up your diary.

Who does it

Name
Manuel
Brand
Marketing Content Lab
Area
All of Spain
How
By WhatsApp, video and video call

I’m Manuel, and I work with businesses all over Spain

I’ve run social media, videos and marketing for a restaurant business. Now I focus on what matters most to an owner: not losing customers or hours.

I review every check-up myself, personally. I use tools to gather and double-check information about your business, but the conclusions are mine and I explain them to you myself, by video or video call.

I live in Torrevieja. If your business is in La Mata, Torrevieja or nearby, I can also come in person.

FAQ

What people usually ask me

How can you do it without coming to my business?

Almost everything a customer sees is online: your Google listing, your website, your social media and how you answer WhatsApp or the phone. I check all that from a distance. What’s missing, like your numbers or how you work inside, we cover on the video call.

Does the free test commit me to anything?

No. I send you what I found and you decide. If you don’t want to go on, that’s fine. I won’t chase you either.

Do I need to know about technology?

No. I prepare everything and explain it in normal words. If something needs setting up, I do it or show you step by step.

What does AI mean for my business?

Very practical things: a WhatsApp that replies when you’re busy, appointment reminders that send themselves, invoices that make themselves. No strange robots.

Are you going to sell me a website?

Only if yours is losing you customers. And if so, I show it to you finished before you pay anything. See how it works →

What if I already reply quickly?

Great. You’ll see it in the test and it will show up as a point in your favour.

Do I have to buy everything?

No. The test is free and the check-up is separate. With the plan in your hands, you decide whether you do it, I do it, or I train your team.

Which languages do you work in?

This website is in Spanish, English, Dutch and Portuguese so you can read it easily.

Where do you work?

With businesses all over Spain. If you’re in Torrevieja or nearby, I can also come in person.

Next step

Get your free test

  1. Message me with your business name and your town.
  2. That week I message you as a customer, without warning.
  3. I get back to you and show you what I found.
Message me on WhatsApp (opens in a new tab)